Terms & Conditions
Tini Treats Catering & Events – Terms & Conditions
These Terms & Conditions apply to all catering services provided by Tini Treats, a division of Scent From Heaven LLC. By booking an event, submitting a deposit, or confirming services, the client agrees to the following terms.
1. Booking & Reservations
An event is considered officially booked only when:
• A quote has been approved by the client, and
• A deposit has been made (see Section 2).
Tini Treats reserves the right to decline or reschedule bookings based on availability.
2. Deposit & Payment
• A 25% non-refundable deposit is required to secure your event date.
• Remaining balance is due 72 hours prior to the event.
• Events booked within 72 hours require full payment at the time of booking.
• Payments may be made via card, Zelle, or approved electronic method.
Failure to complete payment may result in cancellation of services.
3. Service Times by Guest
Service duration depends on the number of guests selected:
• 101-200 Guests: 4 hours of service
• 76-100 Guests: 3 hours of service
• 50-75 Guests: 2 hours of service
• Custom Package: Service time determined by client request
Service time begins at the confirmed start time, not at arrival/setup.
4. Setup & Tear-Down
Tini Treats requires:
• 60–90 minutes for setup prior to service
• 45–60 minutes for tear-down after service
Client must ensure accessible loading/unloading and adequate space for equipment.
5. Venue Requirements
Client agrees to provide:
• A safe, level area for equipment
• Access to power (if applicable)
• Adequate lighting for evening events
• Any required permits for public parks, campuses, or special venues
If the venue restricts cooking or food prep, the client must notify Tini Treats in advance.
6. Guest Count Adjustments
Final guest count must be confirmed 7 days before the event.
Increases may be accepted depending on product availability.
Decreases after final confirmation will not reduce the invoice total.
7. Travel Fees
Events outside the primary service area may incur a travel fee, calculated based on distance and time required. This will be included in your quote.
8. Cancellations & Refunds
Client cancellations are subject to the following:
Please see Cancellation Policy
9. Weather Policy
Outdoor events proceed rain or shine unless safety becomes a concern.
If weather prevents setup or service, the client remains responsible for the event cost.
We recommend tents, covered areas, or indoor backup arrangements.
10. Food Safety & Liability
Tini Treats follows Arizona Department of Health Services regulations.
Once food has been served, any leftovers become the client’s responsibility.
Tini Treats is not liable for food safety after the event concludes.
11. Damages
Client is responsible for any damage to Tini Treats equipment caused by guests, children, pets, or environmental factors beyond normal use.
12. Photos & Media Usage
Tini Treats may capture photos or short clips during service for marketing purposes unless the client requests otherwise in writing prior to the event.
13. Service Limitations
Tini Treats reserves the right to:
• Refuse service to guests behaving in a dangerous or disruptive manner
• Cancel service if safety concerns arise
• Adjust menu offerings based on ingredient availability
14. Agreement
By booking services, the client acknowledges they have read, understood, and agreed to these Terms & Conditions.